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Featured Digital Marketing

Driving 98% Transaction Growth: Scaling US Sports Camps’ Digital Marketing

Transactions

98%

Revenue

92%

ROAS

15%

Project length

Nov. 2020 – Ongoing

Campaign types

Search
Display
Remarketing
DSA
PMax
Search
PMax
Sales
Advantage+

About USSC

US Sports Camps (USSC) stands as the leading sports camp network nationwide. Each year, the company serves 175,000 campers at 650 locations, hosting 4,707 camp sessions. Established in 1975 and headquartered in San Rafael, CA, USSC spans operations across 49 states.

Building on its solid foundation, USSC also partners with Nike, providing a diverse selection of branded sports camps across the country.

For the past five years, USSC has entrusted Dizzain with its digital marketing efforts, working to enhance campaign effectiveness and drive measurable growth across key digital channels.

Key Takeaways in 2024

  • Strategic Budget Allocation: Focused investment in early months (Jan-Mar) resulted in a 93% increase in Meta transactions with minimal CPA rise.
  • AI Optimization: Meta’s Advantage+ campaigns played a critical role in improving engagement and conversions, particularly those powered by AI algorithms.
  • Cross-Platform Optimization: Google Ads’ budget adjustments showed the best results in March-April, but scaling Performance Max (PMax) campaigns posed risks, leading to a shift towards non-branded dynamic search ads (DSA).
  • Microsoft Ads for Brand Defense: A cost-effective channel for branded search protection, especially during peak months.
  • Data-Driven Approach: Enhanced tracking tools like Google Ads Enhanced Conversions and the Conversions API led to a 3% increase in attributed transactions.
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Background & Industry Insights

Simultaneously, participation patterns are evolving, with children engaging in fewer sports each year. This trend presents a clear opportunity for camps to offer specialized, skill-building programs that cater to the changing needs of young athletes.

USSC’s partnership with Dizzain has focused on aligning their marketing efforts with these changes, driving engagement, and optimizing campaign performance. 

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Key challenges
  • Scaling ads without compromising cost-efficiency
  • Refining budget allocation
  • Improving tracking fidelity
Key challenges
  • Continued growth in transactions in the face of economic uncertainties
  • 2023 inflation and expected conversion rate decrease
  • CPA growth
Key challenges
  • Low mobile devices performance
  • Sub-par measurement accuracy
  • Search for new effective channels and tools
  • Sold-out inventory impact on GA and FB performance
  • Promoting camps with poor performance
Key challenges
  • Recover from the pandemic effect
  • Restructure accounts and develop new PPC strategy for Google Ads and Facebook
  • Scale campaigns even in comparison with pre-pandemic years
  • Increase transactions from Facebook for sports with low demand on Google

Main goals

After experiencing rapid growth in 2023, USSC wanted to reach a broader audience while maintaining efficient advertising spend. The main objectives included:

  • Refining budget distribution to maximize returns.
  • Improving tracking and enhancing customer targeting.
  • Running targeted campaigns for emerging and underperforming camps to ensure a wider reach without compromising on performance.

Solution

The 2024 strategy was designed with a strong emphasis on early-season advertising, campaign automation, and creative diversification to maximize efficiency. Leveraging historical data, we adjusted our focus to the January–March window, a period where transactions proved more cost-effective.

Meta Campaigns: Advantage+ and AI Optimization

A major breakthrough in USSC’s strategy came from Meta’s Advantage+ campaigns. By uploading customer lists, offering dynamic pricing, and utilizing AI-driven creative optimization, the campaigns achieved:

  • 93% increase in transactions on Meta.
  • Minimal CPA increase (only 14%), despite doubling the ad spend.
  • Improved organic reach, as users engaged with and tagged family and friends, amplifying social validation and interest.

To further optimize performance, we refined our targeting strategy. Through this process, we found that segmenting audiences by specific sport interests significantly outperformed broader targeting approaches. 

Google Ads: Effective Budget Adjustments & PMax Challenges

In Google Ads, Dizzain refined the budget allocation strategy:

  • Month-over-month budget adjustments delivered the best cost efficiency during March and April.
  • Scaling the Performance Max (PMax) budget threefold, however, inflated the CPC and reduced targeting precision. As a result, the decision was made to reallocate funds to non-branded dynamic search ads (DSA) in 2025, which offer more accurate targeting.

In mid-May, targeted campaigns for underperforming camps increased transactions but also saw rising CPAs due to increased competition. By optimizing June budgets, USSC controlled costs and improved performance.

In 2025 we shift focus to growing transactions faster than ad spend with less experimentation. The strategy prioritizes proven approaches like DSA, conversion optimization, and controlled budget scaling to ensure the best return on investment while keeping CPA low.

Enhanced Tracking & Conversion Optimization

To fine-tune performance, Dizzain integrated Google Ads Enhanced Conversions and the Conversions API, resulting in:

  • 3% increase in attributed transactions due to better tracking capabilities.
  • Improved visibility of user actions, even with ad blockers or browser restrictions in place.

Microsoft Ads: Branded Search Protection

Microsoft Ads is gaining ground as a smart lever for brand visibility. It effectively protects branded search terms and captures unique traffic Google can’t reach. With rising desktop usage on Bing, the platform continues to gain traction, making Microsoft Ads a smart complement to Google Ads.

Lessons Learned

1. Early Campaigns Yield Better Returns

Focusing the budget early in the year — particularly during January-March — led to lower CPCs and higher ROAS by reaching high-intent parents before the market became saturated.

2. Scaling PMax Requires Caution

While PMax campaigns performed well in smaller tests, scaling them too quickly led to inflated CPCs and lower-quality traffic.

3. Re-Evaluating Microsoft Ads

Although Microsoft’s network includes Bing, Yahoo, and DuckDuckGo, not all impressions are valuable. Moving forward, USSC will focus on high-quality placements and reduce spend on sources like MSN and Outlook, which provide less value.

From seasonal surges to year-round scale, I help mid-to-large B2C brands turn fragmented ad performance into cohesive, scalable growth — delivering seven-figure ROI.

Main goals

Following strong year-over-year growth in 2021 and 2022, 2023 kept up the momentum for US Sports Camps, even with economic and technical challenges. In 2023, US Sports Camps opened numerous new camps, leading to an all-time high demand for new campers. Our main goals for 2023 were to increase transactions and fill every camp to its fullest.

Solution

The Covid stimulus windfall was over and US consumers faced deep inflation and economic uncertainty, hence concerns about spending were on the rise. We were expecting a rise in CPA and CPC with a simultaneous decline in conversion rates and transactions.  

To counter the decline we focused on seasonality data to improve our budget allocations month to month to prioritize spend during the months where we noticed historical spikes in activity. 

During the previous years, we found that our summer camps sell best during winter and early spring; the closer we got to the beginning of the summer season, the more expensive the ads would get. It was clear that parents decide on their kids’ summer activities way ahead, hence we managed to capture this demand ahead of the competition. 

In 2023, we decided to make the most of the early advertising season and shifter our advertising spend to January-March period. As a result, Google Ads and Facebook delivered a 15% lower CPC and 20% higher ROAS than in the preceding year.

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We also expanded the use of PMax campaigns to reach more relevant users on Search, Display, YouTube, and other channels. This has increased the number of transactions from PMax campaigns by x3.3 times in comparison to the previous year.

2023 was also a year of experiments and new insights on Facebook. We launched the first Advantage+ campaign and benefited a lot from its results. The perfect work of Meta algorithms brought one of the cheapest transactions across all other types of campaigns.

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Automatically test up to 150 creative combinations and deliver the highest performing ads.

Another useful change was the expansion of Video ads which helped us to decrease CPC and increase engagement in comparison with 2022. In total, we’ve been able to achieve 33% YoY transaction growth despite all economic issues this year.

The universal lessons learned base on our 2023 experience with USSC:

  1. Adapt to Economic Shifts: In times of economic challenges or shifts in consumer behavior, it’s crucial to anticipate and adapt. Redistributing budget and revising strategies can help mitigate negative impacts.
  2. Leverage Seasonal Data: Understanding and capitalizing on seasonality can provide a competitive edge. If you’re aware of high competition in the summer, consider advertising out of season to maximize returns with reduced competition.
  3. Diversify Campaign Types: Explore and utilize different types of campaigns, specifically new ones. The expansion of PMax campaigns and experimentation with Facebook’s Advantage+ campaign, for instance, yielded significant benefits.
  4. Exploit Early Bird Tendencies: Recognize and harness trends where consumers make early decisions, as seen with parents signing up for camps well in advance. This can offer opportunities for more cost-effective campaigns.
  5. Experiment: Continuously test and derive insights from various campaigns. The success with Advantage+ and Performance Max underscores the potential advantages of being open to novel advertising methods.

Main goals

While building of the back of the successful 2021 and the pandemic passing In 2022, the inventory of camps increased significantly relative to 2021, which led to a change in our goals – we focused on maximizing the number of transactions and also maximizing the utilization of camps.

Solution

Device performance varied greatly in 2021. Desktop demonstrated better results for Google Ads than mobile, so in order to increase the performance of the mobile channel, we decided to focus on relevant low-price mobile transactions with high ROAS. To achieve this goal, we needed more control over our targeting, so we multiplied the number of ad groups and divided them by device targeting. As a result, mobile device CPA decreased by 60% in 2022 in comparison to 2021.

In 2021, we made excellent progress in optimizing our campaigns. However, we reached a point where further improvements would only be limited to additional tools. Therefore, we decided to focus on improving measurement accuracy. To do this, we switched to a data-driven attribution model for all conversions on Google Ads and set up advanced conversions.

Every year, we try to find new effective tools for our partners. In 2021, our main finding was Dynamic Search Ads, which outperformed standard search ad groups.

In 2022, our main experimental tool was the Performance Max campaign type, which helped us to increase the number of transactions by 22%.

Performance Max campaigns help you increase conversions across Google’s full range of advertising channels and inventory.

Our remarketing strategy on Facebook needed an update in 2022. We not only wanted to attract new traffic but also increase the number of transactions. To do this, we fine-tuned our location targeting system to feature more than 1000 different camps in various cities. This allowed us to better serve our audience and create a more seamless experience for users.

We shifted our focus from targeting entire states to targeting the cities where camps were located, plus a 15-mile radius around those cities. This structure allowed us to quickly update our campaigns by removing cities with no active camps and adding new camps, without wasting our budget on camps that had already started.

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Advertisement for poor-performing camps was yet another challenge in 2022. The main goal was to increase the number of transactions for these camps, which proved difficult to do on Google Ads. As a solution, we started to advertise these camps on Facebook and with the help of Facebook Custom audiences, we managed to reach the right audience without a big increase in CPA.

We started using the Conversion API for USSC in the fall of 2022. This feature allows advertisers to measure ad performance and attribution better, and avoid loss of transactions in the Facebook data. We expect this to lead to a 10-20% increase in the accuracy of Facebook campaigns performance (number of transactions, revenue, ROAS) in 2023.

Main goals

In  2021 USSC and the industry as a whole faced a lower demand due to the effects of the Pandemic. We made maximizing ROAS our top priority that year.

Solution

2021 was a very important year due to the end of the pandemic. To fit the rapidly increasing demand for sports camps we’ve created a new strategy and new account structure on Google Ads and begun to use Facebook as the second digital channel.

Camps for various sports are sold at different price points and have different cost structures, therefore our ROAS targets varied per sports category. We organized Google Ads campaigns by sport type to maximize ROAS per sport using ad automation. One of the biggest points was the expansion in the direction of the upper-middle funnel with the audience which isn’t ready to buy but is interested in sports camps through similar audiences in Display Ads and Video Ads. The lower funnel with the audience which has already decided that they want to use sports camps services on the other hand was expanded by Dynamic Search Ads.

In 2021, we started using Facebook as a channel to generate new sales. We focused on remarketing audiences as a source of high-quality traffic and a low cost of sale. We set up a full e-commerce tracking system on Facebook, which allowed us to track Revenue and ROAS from each campaign.

USSC had a large volume of users already familiar with the company, USSC website, and services (USSC brand). It allowed us to launch Facebook remarketing campaigns to USSC users and get a large number of sales at a CPA 10 times lower than the average Google Ads CPA. We also used Facebook as a channel to drive additional traffic for those sports that had lower performance on Google Ads (Esport and Kids camps).

Summary

Dizzain’s new strategy increased lead generation by more than 2x while reducing the Cost per Sale by 38%.

Facebook campaigns not only allowed USSC to interact with potential customers more effectively but also increased occupancy at camps that had difficulty getting applications on other platforms.

Transactions

98%

Revenue

92%

ROAS

15%

I’ve been working in SEO and PPC for the past 12 years, and what impresses me the most is their knowledge of the space and willingness to continue to iterate on campaigns that are not working and double-down on the campaigns that are.

I am very critical of the vendors I leverage and am constantly looking for teams that I feel are an extension of my own team. I need a partner that understands what I want to achieve and knows how to get us there the quickest way possible. Dizzain is that partner.

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Joshua Van Horsen

VP of Digital Marketing